Terms of policies

Frequently asked questions

What software do I need for the assets?

Most of the assets are usable into Photoshop, please check it in product page before purchase.

I offer Procreate/Canva version for some of the assets.

Please make sure to ask via email
madebyizan@gmail.com

Can I get help?

Sure! Make sure to DM me via instagram or send me an email to madebyizan@gmail.com and will make sure to get back to you as soon as possible.

Can I get a refund?

If you're unsatisfied for any reason, please make sure to contact me via instagram or email to make sure I can guarantee other kind of solution.

Are your packages a one-time payment?

Yes, all of our packages are a one time payment, this is NOT a subscription.

Terms of service

Terms and Conditions of Use - Madebyizan.com Digital Services

Welcome to Madebyizan.com, a digital services platform. Below are the terms and conditions governing the use of our digital services. By accessing or using our services, you agree to these terms and conditions in their entirety. If you do not agree to any part of these terms, you may not use our services.

1. Digital Services:
1.1. Madebyizan.com offers a variety of digital services, including but not limited to web design, application development, digital marketing and information technology consulting.
1.2. We strive to provide high quality services, but do not guarantee specific results. Results may vary depending on individual circumstances and the nature of each project.

2. Contracting Services:
2.1. Contracting our services is done through our website or by direct contact with our team.
2.2. By contracting our services, you agree to pay the corresponding fees as previously agreed. Prices for services may vary depending on the scope and complexity of the project.

3. Intellectual Property:
3.1. All creative works and materials produced as part of our services are the intellectual property of Madebyizan.com, unless otherwise agreed in a specific contract.
3.2. Customers retain all ownership rights to the content provided by them for use in the contracted services.

4. Responsibility of the Client:
4.1. The customer is responsible for providing accurate and complete information necessary for the provision of our services.
4.2. The client is responsible for obtaining any necessary permission or license for the use of materials provided by him/her in the contracted services.

5. Cancellation and Refund:
5.1. In the event of cancellation of a project by the client, the cancellation policies set forth in the corresponding contract shall apply.
5.2. No refunds shall be made for services already rendered, unless otherwise agreed in a specific contract or as required by applicable law.

6. Privacy:
6.1. Use of our services is subject to our Privacy Policy, which describes how we collect, use and protect customer personal information. By using our services, you agree to our Privacy Policy.

7. Limitation of Liability:
7.1. To the maximum extent permitted by applicable law, Madebyizan.com shall not be liable to the customer or any third party for any direct, indirect, incidental, special or consequential damages arising out of the use of our services.

8. Modifications of the Terms and Conditions:
8.1. We reserve the right to modify these terms and conditions at any time and without notice. Modifications will become effective immediately upon posting on our website. It is the customer's responsibility to periodically review these terms and conditions to be aware of any changes.

9. Applicable Law and Jurisdiction:
9.1. These terms and conditions are governed by and construed in accordance with the laws of the place where our company operates. Any dispute arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the competent courts in that location.

10. Contacting Us:
10.1. If you have any questions or concerns about these terms and conditions, please feel free to contact us using the contact information provided on our website. EMAIL: madebyizan@gmail.com

By using our digital services, you acknowledge that you have read, understood and agree to these terms and conditions in their entirety. If you do not agree to these terms and conditions, do not use our services.


Refund Policy - Digital Services Online Store

In our digital services online store at Madebyizan.com, we strive to provide high quality services and meet the needs of our customers. However, due to the nature of our digital services and the customized work we perform for each client, we do not offer refunds for services already provided. Below is our refund policy:

1. No Refunds:
1.1. Once our services have been initiated, no refunds are offered for work performed up to this point, regardless of the final outcome or any circumstances that may arise.
1.2. This includes, but is not limited to, web design services, application development, digital marketing, IT consulting and any other digital services offered in our online store.

2. Commitment to Customer Satisfaction:
2.1. Despite our no money back policy, we are committed to ensuring customer satisfaction to the extent possible.
If a customer is dissatisfied with a digital service received, we are committed to working with them to address any concerns or problems and find a satisfactory solution.

3. Cancellation of Services:
3.1. In the event that a customer decides to cancel a service prior to its commencement, the cancellation policies set out in the relevant contract will apply.
3.2. In exceptional situations, at the discretion of Madebyizan.com management, a partial refund may be considered in case of cancellation of services prior to their commencement.

4. Changes to the Refund Policy:
4.1. We reserve the right to modify this refund policy at any time and without prior notice. Modifications will be effective immediately upon posting on our website.

5. Contact:
5.1. If you have any questions or concerns about our refund policy, please feel free to contact us through the contact information provided on our website. EMAIL: MADEBYIZAN@GMAIL.COM

By using our digital services, you acknowledge that you have read, understand and agree to our refund policy in its entirety. If you do not agree with this policy, we recommend that you do not use our services.